FAQ

Kwedex is a trading platform on which you can earn on rises or falls in currency exchange rates, stock prices and indices, commodities, and other assets. We designed the platform and are constantly expanding its capabilities to make trading a pleasant and profitable experience, regardless of the user's level of training.

To credit your account:

- Go to the Upgrade section
- Select a payment method;
- Enter the amount to credit;
- Follow the instructions from the payment system.

In the event that your mailing address and phone number have not yet been verified, you can edit them in the Personal Information section.

After verification, it is no longer possible to edit this information. In the event your phone number needs to be changed, you can report your current number to the Client Support Service via any communication channel of your choice.

Registration of a new account to another email address is possible after first blocking the current account.

Verification is required to confirm the identity of the payer, the account holder, and the payee. This ensures the security of your account and your funds.

The documents to be verified should be sent from your account email to our email, [email protected]. The list of documents required for account verification depends on the account crediting methods you used on our website.

Withdrawals can be made using the card or wallet used to credit the account.
You can request a withdrawal in the "Withdrawal" section.

To receive VIP status, you need to confirm your mobile phone number in your personal information and make a deposit of a total amount of 10,000 INR .

To sign up for a tournament, just click on the "Sign up" button on the tournament page and have an amount in your real account equal to or greater than the sign-up cost. Or take part in daily free tournaments.

Your tournament account will appear after the start of the tournament and trades will be made in virtual currency (T). However, it is possible to use funds from your real account for rebuys in a tournament.
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